🚀 Getting Started
How do I start a slideshow?
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- Open FrameHub and allow access to your photos
- Select an album from the "Albums" tab
- Tap the album to start the slideshow
- Touch the screen to show control buttons
How do I exit Kiosk mode?
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To exit Kiosk mode, tap 3 times quickly on the top-left corner of the screen. This prevents accidental exits.
Why can't I see my albums?
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- Make sure the app has photo access: iOS Settings → FrameHub → Photos → "Full Access"
- Pull down on the album list to refresh
- iCloud shared albums may take a moment to sync
📱 Remote Control
How do I control the frame from another device?
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- Install FrameHub on both devices
- Make sure both are signed into the same iCloud account
- On your phone, go to the "Devices" tab
- Select the frame device from the list
- You can now change albums, settings, and control the slideshow
I can't see other devices in the list
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- Check that both devices are signed into the same iCloud account
- Make sure iCloud Drive is enabled on both devices
- Wait a few seconds - sync may take a moment
- Pull down on the list to refresh
- Check the internet connection on both devices
🌙 Night Mode
How do I configure night mode?
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- Go to Settings → Night Mode
- Enable night mode
- Set start and end times
- During night mode, the screen will dim or display a discreet clock
📊 Info Slates
How do I enable weather slates?
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- Go to Settings → Slates
- Enable the "Weather" slate
- Choose automatic location or enter a city manually
- Set display frequency (every X minutes or photos)
Note: Slates are available in the Pro version.
Weather isn't displaying
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- Check your internet connection
- If using automatic location, allow location access in iOS Settings
- Try entering a city manually instead of automatic location
💳 Purchases & Pro Version
How do I restore my purchase on a new device?
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- Make sure you're signed into the same Apple ID used for the purchase
- Go to Settings → Pro Version
- Tap "Restore Purchases"
- Wait for confirmation
What features does the Pro version include?
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- ✅ No ads
- ✅ Unlimited photos in slideshow
- ✅ Unlimited slideshow duration
- ✅ Night mode
- ✅ Remote control
- ✅ Kiosk mode
- ✅ Info slates (weather, clock, calendar)
🔧 Troubleshooting
The app is running slowly or freezing
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- Close and reopen the app
- Restart your device
- Make sure you have the latest version of the app
- Check that you have enough free storage on your device
- Try using an album with fewer photos
How do I report a bug?
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Email us at
support@frame-hub.app with:
- What were you trying to do?
- What happened instead?
- Device model and iOS version
- Screenshot (if possible)